MAP monitoring
What a MAP Policy Does to How Buyers See Your Brand
A MAP programme addresses advertised prices. Counterfeit complaints need separate evidence. Marketplace retail accounts need their own supply review. Match each response to the actual problem before sending a notice.
A MAP policy protects one thing well. It stops your own distribution from advertising the product below a floor you set, which keeps the price a shopper sees consistent across dealers.
Separate an advertised-price issue from a counterfeit complaint or a dispute about selling prices. A marketplace selling its own inventory needs an account review. Check the applicable terms before deciding what your policy can address.
What price erosion costs before it reaches margin
Price is read as information. Say your floor is 50 dollars. A part advertised at 50 by one dealer and at 35 by another tells a shopper that 50 was never the real price. The shopper who buys at 35 has learned not to buy at 50 again.
The dealer who carries stock, trains staff and handles returns is the one who loses that comparison. The damage to your own margin arrives later, when those dealers ask for better wholesale terms, carry less inventory, or drop the line. By then the advertised price has been broken for months.
Know the elasticity before you decide how hard to fight
Price elasticity is how much demand moves when price moves. It is worth knowing per product line before you decide what a violation is costing you.
Where demand barely moves with price, a dealer advertising below your floor is taking share from your other dealers. It gives margin away across the whole channel, and does not grow the category. Where demand does move, that seller is also pulling in buyers who would otherwise not have bought at all. Both are worth enforcing against. They differ in what the enforcement is protecting and in how loudly your dealers will complain.
What a MAP policy will not fix
A counterfeit complaint needs evidence of infringement. A marketplace retail offer needs a review of the supply relationship and applicable terms. For a seller outside your network, investigate the stock’s origin before assuming you can restrict resupply. Ask counsel to review the response.
Enforcement that treats all of these as the same problem spends money and credibility on listings that were never going to move.
The part that builds a reputation
The compliant dealers. A programme that only ever sends letters is experienced by your best dealers as noise from a brand that thinks they are the problem.
Keep a current list of who is inside policy, with contact details, and use it. Tell a dealer when the seller undercutting it has been stopped. That turns the policy into a reason to stay inside the network, and it is the reputation effect actually worth having.
Monitoring, identification and enforcement, run as one service.
Correction, 23 September 2026: the earlier version treated first-party marketplace retail as beyond MAP enforcement. The account and applicable terms need review.